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Consumer Information

A Morrisson-Reeves Library Subject Guide

Contact Information

Points of contact and other information to assist you in resolving consumer problems.

Better Business Bureau of Indianapolis

The Better Business Bureau handles complaints involving marketplace activities. They also maintain a list of unsatisfactory companies as well as a database of member businesses.

Commissioner, Indiana Department of Insurance

The Department of Insurance is responsible for enforcing statutes and regulations as they relate to insurance companies. They also handle insurance complaints.

Consumer Advocate

The Consumer Advocate is responsible for handling complaints regarding mail service and mail fraud.

Consumer Product Safety Commission

The Consumer Product Safety Commission protects the public from risks associated with dangerous products.

Consumer Protection Division
Office of the Attorney General of Indiana

The Attorney General's Consumer Protection Division investigates, mediates and litigates complaints involving consumer transactions.

Department of Financial Institutions

The Department of Financial Institutions regulates and supervises financial service providers for residents of the state of Indiana.

Federal Consumer Information Center

The Federal Consumer Information Center provides answers to all kind of questions regarding consumer problems and government services.

Indiana Office of Utility Consumer Counselor

The Indiana Office of Utility Consumer Counselor advocates for Indiana consumers to ensure reliable, quality utilities at reasonable prices.

Indiana Utility Regulatory Commission

The Indiana Utility Regulatory Commission regulates utilities such as electric, natural gas, telecommunications, steam, water and sewer.

Joint Commission on Accreditation of Healthcare Organizations

The Joint Commission evaluates and accredits health care organizations and programs in the United States.

Securities Division

The Securities Division oversees Indiana's securities industry and is responsible for investor protection.

Indiana State Department of Health: Weights and Measures

The Department of Weights and Measures regulates commercial weighing and measuring instruments.

National Fraud Information Center & Internet Fraud Watch

Fraud.org deals with Internet and telemarketing fraud.

U.S. Securities and Exchange Commission

The U.S. Securities and Exchange Commission handles complaints and tips dealing with potential securities laws violations, including investment-related spam e-mail.

Better Business Bureau of Indianapolis

22 E. Washington Street, Suite 200
Indianapolis, IN 46204
Office Hours: M - F, 7:30 a.m. until 4:30 p.m.
Phone: (317) 488-2222, 24-hour automated system with Trade Practice Consultants available from 9:00 a.m. until 1:00 p.m. and again at 2:00 p.m. until 4:00 p.m.
Fax: (317) 488-2224
Email: info@central-in.bbb.org
Website: http://www.indianapolis.bbb.org/

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Commissioner, Indiana Department of Insurance

311 West Washington Street, Ste 300
Indianapolis, IN 46204-2787
Phone: (317) 232-2385
Toll Free in IN: 1-800-622-4461
Toll Free: 1-800-452-4800 (in-state senior health insurance information)
Fax: (317) 232-5251
E-mail: doi@state.in.us
Website: http://www.IN.gov/idoi/

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Consumer Advocate

Office of Consumer Advocate
U.S. Postal Service
475 L'Enfant Plaza SW
Washington, DC 20260
Toll Free: 1-800-ASK-USPS or 1-800-275-8777
TTY: 1-877-877-7833
Fax: (202) 268-2304

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Consumer Product Safety Commission

U.S. Consumer Product Safety Commission
Washington, D.C. 20207-0001
Toll Free: 1-800-638-CPSC (2772) (Product Safety Hotline)
TTY Toll Free: 1-800-638-8270
Fax on Demand: (301) 504-0124 and (301) 504-0025
E-mail: info@cpsc.gov
Website: http://www.cpsc.gov

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Consumer Protection Division
Office of the Attorney General of Indiana

Consumer Protection Division
Office of the Indiana Attorney General
302 West Washington Street, 5th floor
Indianapolis, IN 46204
Phone: (317) 232-6330
Toll Free in IN: 1-800-382-5516
Fax: (317) 233-4393
Website: http://www.in.gov/attorneygeneral/consumer/
Online consumer complaint form: http://www.in.gov/attorneygeneral/consumer/onlineform.html

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Department of Financial Institutions

30 S. Meridian Street, Suite 300
Indianapolis, IN 46204
Toll Free in IN: 1-800-382-4880
Website: http://www.in.gov/dfi/

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Federal Consumer Information Center

Toll Free: 1-888-8PUEBLO or 1-888-878-3256
E-mail: Contact via online form on the website: http://www.pueblo.gsa.gov/emailus.htm
Website: http://www.pueblo.gsa.gov

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Indiana Office of Utility Consumer Counselor

Indiana Office of Utility Consumer Counselor
100 North Senate Avenue, Room N501
Indianapolis, Indiana 46204-2215
Toll Free: 1-888-441-2494
TTD/ Voice: 317) 232-2494
Fax: (317) 232-5923
E-mail: uccinfo@oucc.IN.gov
Website: http://www.IN.gov/oucc/

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Indiana Utility Regulatory Commission

Indiana Government Center South
302 West Washington Street, Ste E306
Indianapolis, IN 46204
Phone: (317) 232-2700
Toll Free Complaint Line
(Indiana consumers only): 1-800-851-4268
TTY/TTD Complaint Line (Indiana consumers only): (317) 232-2700
Fax: (317) 232-6758
E-mail: info@urc.state.in.us
Website: http://www.in.gov/iurc/

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Joint Commission on Accreditation of Healthcare Organizations

601 13th Street, NW
Suite 1150N
Washington, DC 20005
Phone: (202) 783-6655
Fax: (630) 792-5005 (For difficulties in transmission, please call  (630) 792-5541) Website: http://www.JointCommission.org/

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Securities Division

Securities Division, Office of the Secretary of State
302 West Washington Street, Room E-111
Indianapolis, IN 46204
Phone: (317) 232-6681
Toll Free in IN: 1-800-223-8791
Fax: (317) 233-3675
Website: http://www.in.gov/sos/securities/

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Indiana State Department of Health: Weights and Measures

2525 North Shadeland Ave. #D3
Indianapolis, IN 46229-1787
Phone: (317) 356-7078
TDD: (317) 356-7139
Fax: (317) 351-2877
E-mail: lstump@isdh.state.in.us
Website: http://www.state.in.us/isdh/regsvcs/wtmsr/welcome.html

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National Fraud Information Center & Internet Fraud Watch

Toll free: 1-800-876-7060 (Monday-Friday, 9 a.m.-5 p.m. EST)
Contact via e-mail using online complaint form: https://secure.nclforms.org/nficweb/nfic.htm

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U.S. Securities and Exchange Commission

SEC Complaint Center
100 F Street NE, Washington, D.C. 20549-0213
Fax: (202) 942-9634
E-mail: enforcement@sec.gov Please use this e-mail only for reporting a tip or to forward a scam e-mail. All other comments and inquiries should use the form found on the website below for any other communication. http://www.sec.gov/complaint.shtml

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Last updated: December 12, 2005 9:13 AM