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You are looking for a particular
title. You search for it in the library's computerized card catalog, find it
listed there and make note of its location and call number. You then proceed
to the area of the library where the item is located. A simple process
that is repeated hundreds of times daily at MRL. But, did you ever stop to consider
what it takes to make sure that the item is correctly identified in the catalog
and labeled so that it can be shelved in its proper location? Or that the computer
system must be constantly updated and maintained to provide the correct information?
What about repairing or withdrawing books and other materials that are returned
damaged or simply begin to fall apart due to wear and tear? All of these responsibilities
fall under the umbrella of Technical Services.

Basic Services
Technical Services staff are the
behind-the-scenes people who provide the books, videos, CDs, cassettes, magazines,
and other materials found at the library; we provide the essential services
which make it possible for Morrisson-Reeves Library to acquire, access, and
keep track of all library materials. We also strive to make sure that these
materials are described and organized so that you can find them. Technical Services
is largely responsible for the "health and well-being" of the library's collections
and catalog; without this department, the more public operations of the library
would grind to a complete halt. Here's what we do to get materials ready for
use:
- Acquisitions:
- Selectors from various departments in the
library submit orders for new materials. In most instances, acquisitions
staff locate matching records for these materials in the international bibliographic
database known as OCLC and transfer these records to our local computer
system, called DYNIX. From these records, staff generate purchase orders
for the titles and quantities requested by the selectors; these orders are
then sent to various vendors, usually electronically. When new materials
are received from a vendor, they are unpacked and checked against the order
and the vendor's invoice; once the invoice is approved, it is sent on to
the bookkeeper for payment. Acquisitions staff also keep a close eye on
the library's budget for new materials to make certain that it is not overspent.
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- Cataloging:
- Once obtained, each new item must be added
to its appropriate collection. Each item is checked against its OCLC bibliographic
record to make sure that it is described accurately, and corrections are
made to those records, when appropriate. In some cases, there is no matching
record in the OCLC database, and a new record must be created by cataloging
staff. Next, a classification, or call, number is assigned to the item,
which determines where the item will be located on the library's shelves.
A unique barcode label is also placed on each item and the number is scanned
into the DYNIX system; this barcode number will be used to identify the
item in all future transactions. Finally, labels for each item are printed,
again making use of the OCLC database.
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- Processing:
- Now the new materials are ready for the stage
known as processing. At this point, each item is marked to identify that
it belongs to the library; the printed labels are put on to show where the
item should be shelved, and a protective jacket or case may be added to
help protect the item from wear and tear. Once all of this is completed,
materials are ready to be delivered to their appropriate departments to
be used by the public.
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- Periodicals:
- Another responsibility of Technical Services
staff is to maintain records for the library's over 500 periodical (magazine
and newspaper) subscriptions. This includes checking in every issue on the
DYNIX system, making sure that we have received the correct item, sending
claims when an issue is not received, stamping and labeling each issue,
and putting the new issues out for the public to read. Keeping accurate
records of subscription expirations and renewals is also very important.
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- Maintenance:
- Besides adding new items, Technical Services
staff are also responsible for mending worn and damaged material, when possible.
Older materials that are worn beyond mending and cannot be replaced may
also be sent to the Heckman Bindery in North Manchester, Indiana for rebinding
or other special treatment. Older issues of magazines and newspapers, as
well as other items that are being withdrawn from the library collections
because they are unused, worn out, lost, or damaged beyond repair must also
be handled by Technical Services in order to be removed from the DYNIX system.
Items that have been withdrawn because they were lost or missing, and have
subsequently been recovered may also need to be reinstated on the DYNIX
system.
Special Services
- Archives and Special
Collections:
- Technical Services staff frequently work on
projects to catalog special materials or collections for the library.
The library's Archivist is a member of the Technical Services staff, and
she is responsible for organizing and maintaining the library's own historical
records as well as any other special collections. She also contributes
the local and library history portions
of the MRL website, and is largely responsible for the material that appears
on the library's digital collections website.
You can contact the Archivist by e-mail at: archive@mrlinfo.org
- Memorials:
- Individuals and organizations often donate
funds to the library to purchase materials in memory of a deceased friend
or loved one. Although the actual selection of memorial material is handled
by staff from public service departments, Technical Services staff order
and catalog these materials and add a special bookplate denoting the donor
and the person being remembered.
Other Highlights
Statistics:
In
2007, Technical Services staff —
created 6,884 orders for new material
added 11,712 new items (including gift items)
withdrew and deleted 8,133 items
checked in 8,314 issues of periodicals
As of
December 31, 2007, Morrisson-Reeves Library —
owned 166,280 titles
owned 216,004 items
subscribed to 378 periodicals
You can reach Carol McCafferty, Technical
Services Manager, by e-mail at:
mccafferty@mrlinfo.org
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